When you register your daughter with Minor Hockey, you are expected to commit yourself and your daughter to the Team and participate in Team activities. These include such items as practices, games, scorekeeping, timekeeping, managing, coaching, phoning, cleaning jerseys, selling 50/50 tickets, etc.

Without help in all these areas there would be no Team for your daughter to play on. Remember, a Team is a group of members working towards one common goal – To learn skills and have fun.

Refund requests must be received in writing by email to the registrar@surreyfemalehockeyassociation.ca. Players withdrawing from SFHA prior to evaluations will receive a full refund. Players withdrawing prior to September 30 will have their refund reduce by $100 for ice costs, insurance and adminstration. Players withdrawing prior to October 31 will have their refund reduced by $175 for ice costs, insurance and administration. No refunds after October 31.

Team Level: Contributions made directly to a specific team within SFHA will be
eligible to be considered as “donations”. The team will be permitted to retain all the funds
donated, and should include the donation in their operating budget for the season (may be
used for various costs such as tournament fees, travel costs, social events such as yearend
parties, etc). A donation does not include entitlement to corporate promotion, but a
newsletter thank-you would be appropriate.

Tax-Status: SFHA is not a registered charity and is not permitted to provide receipts for
income tax purposes.
Jerseys: SFHA does not allow corporate name bars on jerseys or other equipment. All
teams must wear SFHA jerseys only.

Code-of-Conduct

It is expected that all players, parents, spectators and coaches display appropriate conduct
at all times. It is expected that all coaching decisions be respected and if there is any
disagreement with their decisions it is discussed afterwards; away from the rest of the
players. If there remains to be a serious concern, the appropriate grievance procedure
outlined in a previous section is to be followed.

Enclosed with this Handbook are the various Fair Play Codes and general out-of-town
Code of Conduct guidelines. Please keep these in mind at all times during practices and
games. Additionally, each Team may institute specific rules for behavior and conduct for
the players to follow.

It will be the obligation of the Team Manager to immediately report any serious breaches
with respect to behavior or conduct to the Review Committee. Repeated breaches by any
member or player will not be tolerated. Consequences can include suspension of playing
privileges for players or expulsion from the Association for members.

Out of Town Code of Conduct

During away games, it is important to be aware that each and every participant not only
represents themselves and the Team but the Surrey Female Hockey Association also.
During games outside Surrey, they also are ambassadors of the City and/or Canada when
traveling outside Canada.

Therefore, it is crucial all participants adhere to these Code-of-Conduct and any
additional Team specific Codes, which may be added. Acknowledgement and acceptance
of these Codes is mandatory prior to participation in any away games. - Respect must be
shown at all times to personal property. This includes, but not limited to, locker rooms,
arena fixtures, arranged accommodations and motor vehicles. - In cases where games
involve overnight accommodations, no player shall proceed on their own away from the
arranged accommodations or the ice arena where the games are played. Accompaniment
by the player’s parent(s) or responsible adult is expected. In this case, please advise the
Coaching staff or Team Management of your approximate itinerary. - In cases where
games might involve overnight accommodations, the Coaching Staff may impose a
curfew to be in effect. At curfew time, it is expected that all players be in their assigned
accommodations, without visitors in their rooms. - All issues regarding officials or
opponent’s actions are to be directed to either the Coaching staff or Team Management.
These are the only authorized representatives of the Team to deal with such issues. -
Consequences of non-adherence to these Codes and any others that may be Team
specific, is to be at the discretion of the Coaching staff and Team management. This may
include playing privileges being suspended to the parent being contacted to make
arrangements for the player’s safe return home. Additional consequences may be
imposed by any or all of SFHA, PCAHA, BCAHA or CHA.

Harassment and Abuse

Surrey Female Hockey Association (SFHA) is committed to providing a nurturing and
enjoyable environment for all of its members. In this spirit, SFHA executive wishes to
establish, and to inform their members of our zero tolerance policy with respect to abuse
and harassment. The consequences for violating abuse and harassment policies include:

1) The filing of an incident report;
2) A hearing with the SFHA Disciplinary/Review Committee; 3) Possible temporary
suspension from the team, arena, or Association 4) Possible permanent expulsion from
the team, arena or Association

The following are all reviewed with zero tolerance by the SFHA Executive and apply to
all parents/spectators, players, coaches, and officials at all SFHA sanctioned events,
home and away, and at all locations of SFHA sanctioned activities (e.g. rinks, hotels,
restaurants, fundraising locations, etc.):

- sexual abuse / harassment;
- emotional abuse/harassment (in the form of name calling, threatening, ridiculing,
isolating, hazing or ignoring);
- physical abuse/harassment (injuring or threatening to injure);
- neglect (improper attention to injuries, inadequate or unsafe equipment, or improper
road trip supervision);
- obscene language directed to any person at any time;
- racial slurs
- taunting of players, coaches, officials or other spectators (by means of baiting,
ridiculing, threats of physical violence or actual physical violence);
- retaliation and/or intimidation against any individual who has filed a complaint.

All SFHA members are reminded that alcohol or drugs have no place in youth sports.
Any player caught under the influence (or in possession) of alcohol or drugs will be
immediately suspended pending a hearing with the Disciplinary/Review Committee. Any
player expelled from the Association after being found guilty of such an infraction by the
Review Committee will not be entitled to a refund; in full or in part and that the
Association will seek to have such disqualification be recognized by BCAHA.

Under no circumstances should coaches interact with players if under the influence of
alcohol, and coaches should not engage in any alcohol consumption around players,
including at hotels during tournament travel.

Harassment Policy Violations/complaints about a 1) coach or team official, or 2)
parent/spectator must be first addressed to the Secretary, c/o Surrey Female Hockey
Association, P.O. Box 88526, Newton Town Centre, Surrey, B.C. V3W 0X1, in writing
for referral to the Disciplinary/Review Committee.

For players, game violations are subject to PCAHA and BCAHA rules and regulations. A
coach may suspend, for discipline, a player for up to one game. Coach suspensions of
more than one game must be approved by the Disciplinary/Review Committee.

Player Evaluations (See attachment below 2007 Evaluation Pocess)

SFHA – Position Descriptions

Note: Some duties may be re-assigned from season-to-season as approved by the
Executive.

PRESIDENT
1. It shall be the duty of the President to chair all meetings of the Association and to
perform all such functions as usually pertain to this office.
2. Represent the Association at PCAHA and BCAHA meetings.

VICE PRESIDENT
1. The Vice-President in the absence of the President shall have all the powers and
perform all of the duties of the President.
2. Coordinate Association’s fundraising program. Handle submission of Casino Grants.
3. Risk Manager for the Association.
4. Tournament Director for the Association.

REGISTRAR
1. The registrar is responsible for the proper registration and insurance of all team
officials and players.
2. The registrar is responsible for carding of Teams with BCAHA.

SECRETARY
1. The Secretary’s duties shall be to conduct the correspondence of the Association, the
Directors and the Executive Committee, keep minutes of all of the meetings of the
Association whether Executive, Annual or General.
2. The Secretary shall have custody of all the records and documents of the Association,
and submit the appropriate filings for the Registrar of Companies pursuant to the
requirements of the Society Act.

TREASURER
1. The treasurer shall keep such financial records, including books of account, as are
necessary to comply with the Society Act, receive all moneys due to the Association and
shall be responsible for their safekeeping.
2. The Treasurer shall maintain appropriate records off all bills approved by the
membership at regular meetings and submit appropriate filings for the Registrar of
Companies pursuant to the requirements of the funds. They must see that full and
accurate records are kept thereof, make an annual report in writing, showing the finance
condition of the Association and the results of the years operation and ensure that any
other financial reports, which the Directors require, are prepared and presented. Any and
all cheques drawn on the Treasury shall require the signature of any two of the three
Officers: President, Treasurer and Secretary.

PAST PRESIDENT
1. The Past-President shall be a member of the Executive and assist the President in
his/her duties.

PUBLIC RELATIONS

1. The position of Public Relations shall be responsible for the liaison between the
Executive and parents, and the liaison between the Association and the media.
2. Responsible for the arrangements for Team Photos.
3. Assist in coordinating the Associations fundraising program, such as events planning,
advertising, and sponsorship.
4. Assist in preparation with the Newsletter.

DIRECTORS-AT-LARGE
1. The Director at Large shall assume responsibilities as directed by the Executive
Committee.

ICE ALLOCATOR
1. Obtain and schedule ice for the Association.
2. Represent Female Hockey at the Surrey Ice Allocation Meetings.

EQUIPMENT MANAGER
1. Maintain an inventory of all Association owned equipment.
2. Maintain complete records of equipment issue and returns.
3. Ensure timely return of Association equipment at the end of the season.
4. Source and purchase new equipment on behalf of the Association and with Executive
approval.

DIVISIONAL COORDINATORS
1. Responsible for the day-to-day operation and decorum of their respective division.
2. Sit on Risk Management Committee and communicate Risk Management information
to the teams.
3. Responsible for handling complaints re: players, parents, team officials and referees
within their division following referral by Team manager.
4. Sit on Coach Selection Committee and provide feedback to Executive on coaching situations during the season.
5. Coordinate with coaching staff team selection and provide Registrar with team lists of
players and officials within their division.
6. Responsible for the appointment of team officials on teams within their division
(Manager, Team Mom, CHSP Safety Coordinator)
7. Liaison between Executive and team managers and coaches.

COACHING COORDINATOR

1. Coordinate Coach and Referee training courses, making sure that all team officials
have the proper training.
2. Heads Coach Selection committee.
3. Coordinates Evaluations.

COACH
1. Responsible for the organization of all practices and games and liaison with assistant
coaches.
2. Responsible for the conduct of all players on the ice.
3. Responsible, in conjunction with the team manager, for the conduct of all players off
ice.
4. Responsible for the physical safety of players on ice.
5. Responsible for ensuring that adequate numbers of on ice assistants is available at each
practice.
6. Responsible for the development and implementation of an appropriate long term
coaching program for the team (approved by the Coaching Coordinator).

ASSISTANT COACH
1. To assist the Coach as directed on the ice during practices and on the bench during
games.
2. Provide general assistance to the coach as required.

TEAM MANAGER
Please note: It is expected that these duties be shared with the Team Mom and
other parents where appropriate.
1. Responsible, with the Coach, for the off-ice conduct of all players and team personnel
at all practices and games.
2. Responsible for the supervision, care and return of all equipment issued by the
Association to the team.
3. Responsible for the arrangement of games in liaison with the Coach.
4. Responsible for notifying players of game times.
5. Responsible for ensuring that arrangements for referees and timekeepers have been
made prior to home games.
6. Responsible for team travel arrangements and accommodations to out-of-town
tournaments and games.
7. Responsible for obtaining the required sanction when playing teams from the USA
whether at home or away (required for insurance purposes) and notifying Executive in
advance of such events.
8. Coordinate name bars for players and arrangements for team jerseys.
9. Responsible for handling complaints on the team, if unresolved, refers to Division
Coordinator.
10. Responsible for organizing 50/50 draws and ensuring those required records are kept.
11. Responsible for paying and accounting of referee fees.
12. Coordination of Association fundraising at team level.
13. Responsible for keeping team attendance records.
14. Responsible for accounting of all funds for the team.

TEAM MOM
1. Supervise and ensure appropriate behavior in the dressing room before and after games
and practices. Be responsible for advising male coaching staff when the players are ready
for pre-ice instructions. It is recommended that two adults be in the dressing room with
the team at all times.
2. Assist with phoning.
3. Assist with the collection of various monies when required.
4. Provide general assistance to the Team Manager.

SAFETY COORDINATOR
1. Implement an effective risk management program with your team to prevent injuries
and accidents before they happen.
2. Taking a proactive role in identifying and minimizing or eliminating risks.
3. Promoting and reflecting the values of Fair Play.
4. Ensuring that all players are free from physical and/or emotional mistreatment.
5. Conducting regular checks of player’s equipment and advising on the purchase of
protective equipment.
6. Promoting proper conditioning and warm-up techniques as effective methods of injury
prevention.
7. Maintaining accurate medical history files on all players, and bringing these to all
games and practices.
8. Maintaining a fully stocked First Aid kit and bringing it to all games and practices.
9. Implementing an effective Emergency Action Plan with your team and practicing it
regularly to ensure all involved understand their roles.
10. Recognizing life threatening and significant injuries, managing minor injuries,
determining when to remove a player from action, making referrals to medical professionals
when necessary, and coordinating return to play.
11. Promoting a healthy lifestyle with all hockey participants and facilitate
communication regarding safety, injury prevention and player health.
12. Act as Safety person for both your own team and opponents if only one Safety person
is present.

FAIR PLAY CODE – FOR PLAYERS

- I will play hockey because I want to, not just because others or coaches want me to.
- I will play by the rules of hockey, and in the spirit of the game.
- I will control my temper – fighting and “mouthing off” can spoil the activity for
everybody.
- I will respect my opponents.
- I will do my best to be a true team player.
- I will remember that winning isn’t everything – that having fun, improving skills,
making friends and doing my best are also important.
- I will acknowledge all good plays/performances – those of my team and my opponents.
- I will remember that coaches and officials are there to help me. I will accept their
decisions and show them respect.

FAIR PLAY CODE – FOR COACHES

- I will be reasonable when scheduling games and practices, remembering that players
have other interests and obligations.
- I will teach my players to play fairly and to respect the rules, officials and opponents.
- I will ensure that all players get equal instruction, support and playing time.
- I will not ridicule or yell at my players for making mistakes or for performing poorly. I
will remember that players play to have fun and must be encouraged to have confidence
in themselves.
- I will make sure that equipment and facilities are safe and match the players’ ages and
abilities.
- I will remember that participants need a coach they can respect. I will be generous with
praise and set a good example.
- I will obtain proper training and continue to upgrade my coaching skills.
- I will work in cooperation with officials for the benefit of the game.

FAIR PLAY CODE – FOR PARENTS

- I will not force my child to participate in hockey.
- I will remember that my child plays hockey for his or her enjoyment, not for mine.
- I will encourage my child to play by the rules and to resolve conflicts without resorting
to hostility or violence.
- I will teach my child that doing one’s best is as important as winning, so that my child
will never feel defeated by the outcome of a game.
- I will make my child feel like a winner every time by offering praise for competing
fairly and trying hard.
- I will never ridicule or yell at my child for making a mistake or losing a game.
- I will remember that children learn best by example. I will applaud good
plays/performances by both my child’s team and their opponents.
- I will never question the officials’ judgment or honesty in public.
- I will support all efforts to remove verbal and physical abuse from children’s hockey
games.
- I will respect and show appreciation for the volunteer coaches who give their time to
coach hockey for my child.

FAIR PLAY CODE - FOR SPECTATORS

- I will remember that participants play hockey for their enjoyment. They are not playing
to entertain me.
- I will not have unrealistic expectations. I will remember that players are not
professionals and cannot be judged by professional standards.
- I will respect the officials’ decisions and I will encourage participants to do the same.
- I will never ridicule a player for making a mistake during a game. I will give positive
comments that motivate and encourage continued effort.
- I will condemn the use of violence in any form and will express my disapproval in an
appropriate manner to coaches and league officials.
- I will show respect for my team’s opponents, because without them there would be no
game.
- I will not use bad language, nor will I harass players, coaches, officials or other
spectators.